Privacy Policy

Last updated: July 16, 2026

Pitlick Sport Media LLC, doing business as OnlineHockeyTraining.com (“Online Hockey Training,” “OnlineHockeyTraining.com,” “OHT,” “we,” “us,” or “our”), respects your privacy.

This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information when you:

• Visit OnlineHockeyTraining.com;
• Create an OHT account;
• Purchase or access an OHT program;
• Submit a video for analysis;
• Participate in coaching or customer-support communications;
• Join an email list or promotion; or
• Otherwise interact with OHT.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Contact and Account Information

We may collect:

• Your name;
• Email address;
• Telephone number;
• Mailing or shipping address;
• Account username and password;
• Parent or guardian information; and
• Information needed to create and maintain your account.

Passwords and account credentials may be stored and managed by the platform provider that hosts the OHT website and training programs.

Purchase and Transaction Information

When you make a purchase, we may collect:

• The product or program purchased;
• Purchase date and price;
• Billing and shipping information;
• Payment status;
• Discount, coupon, or affiliate information;
• Refund history; and
• Limited payment details provided by our payment processor.

OHT does not normally receive or store your complete credit-card number. Payments are processed by third-party payment providers.

Player and Training Information

A parent, guardian, or adult purchaser may provide:

• Player name;
• Age or age range;
• Hockey experience or skill level;
• Training goals;
• Areas the player wants to improve;
• Written questions or coaching messages;
• Training progress;
• Photographs, videos, or audio recordings submitted for coaching or video analysis; and
• Coach feedback connected with the player.

Please do not provide medical information unless it is reasonably necessary for a specific coaching or safety question.

Communications

We may collect information contained in:

• Emails;
• Contact forms;
• Customer-support requests;
• Survey responses;
• Reviews and testimonials;
• Contest or promotion entries;
• Coaching communications; and
• Social-media messages sent directly to OHT.

Website and Device Information

Certain information may be collected automatically, including:

• Internet Protocol address;
• Browser and device type;
• Operating system;
• Pages viewed and links clicked;
• Referring website;
• Date and time of access;
• General location derived from an IP address;
• Login and session activity; and
• Cookie and similar technology information.

2. How We Collect Information

We may collect personal information:

• Directly from you;
• From a parent or guardian purchasing for a player;
• Automatically through the website and cookies;
• From website, payment, video-hosting, email, analytics, or support providers;
• From social-media platforms when you communicate with OHT; and
• From coaches, contractors, or service providers working for OHT.

3. How We Use Personal Information

We may use personal information to:

• Create and manage customer accounts;
• Process purchases and refunds;
• Provide access to purchased training;
• Deliver coaching, onboarding, and video-analysis services;
• Personalize training recommendations;
• Respond to questions and support requests;
• Send purchase confirmations and service-related messages;
• Send marketing communications when permitted;
• Operate and improve the website and training platform;
• Understand how customers use OHT programs;
• Protect accounts, content, and website security;
• Detect fraud, account sharing, or prohibited activity;
• Administer promotions, surveys, or testimonials;
• Maintain financial, tax, and business records;
• Enforce our Terms and Conditions;
• Comply with legal obligations; and
• Protect OHT, its customers, and others.

4. Email and Marketing Communications

We may send emails relating to your account, purchase, program access, coaching, video analysis, customer support, policy changes, and other service-related matters.

When you have requested or agreed to receive marketing communications, we may also send training tips, product announcements, promotions, and OHT news.

You may unsubscribe from marketing emails using the unsubscribe link in an email. Unsubscribing from marketing does not prevent OHT from sending important account, purchase, or service messages.

5. Cookies and Similar Technologies

OHT and its service providers may use cookies, pixels, tags, and similar technologies to:

• Keep users signed in;
• Maintain website sessions;
• Remember preferences;
• Process affiliate or referral information;
• Understand website use;
• Improve website performance;
• Protect against fraud;
• Measure marketing performance; and
• Display or measure advertising where enabled.

Your browser may allow you to block or delete cookies. Certain website or account features may not work properly when cookies are disabled.

Where required, OHT will provide appropriate cookie choices or opt-out methods.

6. How We Disclose Personal Information

We may disclose personal information to service providers that help us operate OHT, including providers of:

• Website and course hosting;
• Payment processing;
• Video hosting and delivery;
• Email distribution;
• Customer relationship management;
• Scheduling and communications;
• Website analytics;
• Advertising and marketing;
• Data storage and security;
• Shipping and fulfillment;
• Accounting and tax support; and
• Legal and professional advice.

These providers may use personal information only as permitted by their agreements with OHT and applicable law.

We may also disclose information:

• When you direct or authorize us to do so;
• To complete a requested transaction;
• To comply with a law, court order, or legal process;
• To investigate fraud, security concerns, or violations of our Terms;
• To protect the safety, property, or legal rights of OHT or others;
• As part of a merger, sale, financing, restructuring, or transfer of the business; or
• With your separate consent.

7. Sale, Targeted Advertising, and Profiling

OHT does not sell personal information in exchange for money.

OHT may use analytics, affiliate, or advertising technologies that provide information to third-party platforms. Depending on applicable law, certain disclosures may be considered sharing, targeted advertising, or a sale even when OHT does not receive money for the information.

Where applicable, you may request to opt out of:

• The sale of personal information;
• The sharing of personal information for qualifying targeted advertising; and
• Profiling used to make decisions that produce legal or similarly significant effects.

OHT does not use personal information to make automated decisions concerning employment, credit, housing, insurance, education admission, or similar significant matters.

8. Children’s Privacy

OHT programs are intended to be purchased and managed by parents, legal guardians, or adults.

Children under 13 should not create an account, make a purchase, join an email list, or submit personal information directly to OHT without appropriate parental involvement and consent.

When a program is used by a child under 13:

• The parent or guardian should create and manage the account;
• The parent or guardian should submit player videos or coaching information;
• OHT will communicate primarily with the parent or guardian; and
• The parent or guardian may request access, correction, or deletion of the child’s information.

OHT does not knowingly collect personal information directly from a child under 13 without appropriate parental notice and consent.

If we learn that personal information was collected directly from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Parents and guardians may contact us to:

• Review information connected with their child;
• Request corrections;
• Request deletion;
• Withdraw previously provided consent; or
• Ask us to stop collecting or using the child’s information.

9. Player Videos, Images, and Testimonials

Videos or photographs submitted for coaching or video analysis will be used to provide the requested service, maintain appropriate business records, improve service quality, or address customer-support concerns.

Submitting a player video for private analysis does not give OHT permission to use the video publicly for advertising.

OHT will not publicly use a minor player’s name, image, video, voice, or testimonial for promotional purposes without separate permission from a parent or legal guardian.

Any promotional use may be governed by a separate testimonial, media release, or consent agreement.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• How long an account remains active;
• Whether information is needed to provide lifetime program access;
• Coaching or video-analysis requirements;
• Customer-support needs;
• Fraud prevention;
• Tax, accounting, and legal obligations;
• Contract enforcement; and
• Dispute resolution.

Transaction, tax, and accounting records may be kept for the period required by applicable law.

Player videos submitted for analysis may be kept for a reasonable period after the analysis is completed and then deleted unless:

• Continued retention is necessary to provide the service;
• A dispute or legal obligation requires retention; or
• The parent or guardian has provided separate permission for another use.

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

11. Your Privacy Rights

Depending on where you live and the law that applies, you may have the right to:

• Confirm whether OHT processes your personal information;
• Access personal information OHT maintains about you;
• Correct inaccurate information;
• Request deletion of personal information;
• Obtain a portable copy of certain information;
• Withdraw consent;
• Opt out of targeted advertising;
• Opt out of the sale or qualifying sharing of personal information;
• Request information about categories of third parties receiving your information;
• Appeal a decision concerning a privacy request; and
• Exercise other rights made available under applicable privacy law.

OHT will not unlawfully discriminate against you for exercising a privacy right.

12. Submitting a Privacy Request

To submit a privacy request, email: satran@onlinehockeytraining.com

Please include:

• Your name;
• The email address connected with your account;
• The privacy right you wish to exercise; and
• Enough information for us to identify the relevant account or transaction.

We may need to verify your identity before completing the request. We will only request information reasonably necessary for verification.

A parent or guardian may submit a request concerning a child’s information.

An authorized agent may submit a request where permitted by law, but OHT may require proof of authorization.

We will respond within the period required by applicable law. Where Minnesota law applies, we generally aim to respond within 45 days. When reasonably necessary and legally permitted, the response period may be extended, and we will explain the extension.

13. Appealing a Privacy Decision

If OHT denies or does not fully complete your privacy request, you may appeal by emailing: satran@onlinehockeytraining.com

Use the subject line: Privacy Request Appeal

Explain why you believe the original decision should be reconsidered.

We will review the appeal and respond within the period required by applicable law.

14. Data Security

OHT uses reasonable administrative, technical, and physical safeguards intended to protect personal information.

However, no website, internet transmission, storage system, or security measure is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.

You are responsible for protecting your password and account access. Please contact us promptly if you believe your account has been compromised.

15. Third-Party Websites and Services

The OHT website may link to websites, platforms, or services operated by other organizations.

Those third parties have their own privacy practices. OHT is not responsible for the privacy, security, content, or practices of third-party websites or services.

Please review their policies before providing personal information.

16. International Users

OHT is based in the United States.

If you access OHT from Canada or another country, your information may be processed in the United States or in other countries where OHT’s service providers operate.

Privacy and data-protection laws in those countries may differ from the laws where you live.

Where required, OHT and its providers will use appropriate measures for international data transfers.

17. Changes to This Privacy Policy

We may update this Privacy Policy as OHT, its services, or applicable laws change.

The revised policy will be posted on this page with a new “Last updated” date.

When required, we will provide additional notice of a material change and an opportunity to withdraw consent from new uses of information.

18. Contact OHT

Pitlick Sport Media LLC
Doing business as OnlineHockeyTraining.com
5010 Shenandoah Lane North
Plymouth, Minnesota 55446
United States

Email: satran@onlinehockeytraining.com